The success of a team relies on knowing what factors to focus on and when. Fortunately, deciding what factors are important is a skill that can be taught.
Our sessions cover conflict resolution, communication skills, leadership, and use proven psychological principles to build great teams. Our experience and training focused on maximizing learning and improving performance in the private and public sectors.
Mental Skills
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Communication
Better communication enhances the functioning of your team. Understanding the ways people communicate and how to make sure your team members understand each other and can make themselves understood will take your team to the next level.
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Collaboration
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Listening
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Active listening
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Paraphrasing
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Perspective checking
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Verbal, vocal, and nonverbal communication, space
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Practice emotional intelligence
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Accentuate the positive
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Emails
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Communicating about emotion
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Talking about hard things
Conflict Resolution
Learn about the various conflict styles, and how to make conflict productive.
Healthy Workplaces
Unhealthy workplaces cost money and lower productivity.
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Staff Wellness
What can managers do to support staff wellness? What do employees need to know to manage and enhance their own wellness? How does COVID-19 affect wellness?